Online purchases and payments (errors in transfers, Bizum…)

Online transfers

Errors in online transfers usually come from indicating the wrong account number, in that case there is usually 24 hours to cancel it and then you go to the bank to give you the identity of the wrong account holder and manage the claim if it is your client, but it may be unsuccessful or that the client is not from that bank, and also that he does not want to return the money which is a crime of misappropriation of the criminal code if it exceeds a certain amount and slight if it does not exceed that amount.

Bank wire

Bizum and others like Twyp

It also happens that when paying through Apps such as Bizum or Twyp you pay to the wrong phone number or that you make a mistake.

Bizum is “a system compatible with the rest of the Spanish banking entities that connects the bank accounts of the clients linked to their mobile phone number (it is not necessary to know any IBAN code to send the money).

Mobile payment

Bizums that are sent to another user cannot be canceled. If the confusion has been the result of a typing error, the way to solve it is to “contact that person and ask them to return it to you.” Another alternative is to “call the bank that issues the shipment” to see what possibilities they offer you. And the best advice is to always take your time when using Bizum, because unlike other systems you cannot cancel it, since in just 5 seconds your contact will already have the money in their account.

There is another possibility: If the person to whom you sent the payment when you misspelled a number turns out that they do not have Bizum, they will not receive the money immediately, but a request. That person -or yourself in case it ever happens to you and you receive an unknown Bizum by surprise- has 7 days to accept or reject the transfer request. If, for whatever reason, you accept it even though the money is not yours, you have to contact your bank to see what solution it can give you.

Mobile payments

Mobile payments is like paying with a bank card. You have the App and the NFC service on your Smartphone. The main characteristic of the NFC is the possibility that it offers us to make payments with the mobile, through our card, using it as a means of payment at the POS of supermarkets and shops. You use your PIN to validate the payment as with your bank card. Therefore, it must be treated as if it were a card payment.

NFC Payment

Cryptocurrencies

The error also occurs in payments or transfers of Cryptocurrencies, it is complicated to manage since the operation is automatic and due to the very nature of decentralized cryptocurrency systems, there is no central body to go to in addition to the difficulty of anonymity in blockchain networks .

Bitcoin

Data theft and identity theft, cybercrime

That hackers steal your personal data with keyloggs and hacking your app like Google Pay, Apple Pay, Paypal, Venmo or Wechat or Bizum or Twyp and later use them to impersonate your identity and make transfers and payments on your behalf.

Phising